General Class Refund and Cancellation Policy:
For a refund or reschedule, classes must be cancelled 48 hours prior to the start of the first class and they must be in writing to info@anhingaclaystudios.com . Any cancellations or rescheduling after the 48 hours prior to the start of the class will not be honored.
Please arrive 10 minutes before your class starts. If you arrive 15 minutes after your class time, your class will be canceled and not refunded, since the instructor already completed the demonstration and it would not be fair to them or the other class participants to restart the demonstration.
If you are purchasing using a credit card the credit card fees for transaction will not be refunded 3.9%. If you pay in cash, you get a full refund. For rescheduling you only get 1 change.
In very rare cases sometimes accidents happen in the kiln and if your pot does not survive, we have some of our own custom made pots to give you in exchange of your loss. No refunds or credits for loss of your pottery.
After two weeks, please come back to pick up your pottery. We will not send any notice for pick up, just come back during business hours. Any pottery left after 60 days will not be kept.
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