General Class Refund and Cancellation Policy:
For a refund or reschedule, classes must be cancelled 48 hours prior to the start of the first class and they must be in writing to firstname.lastname@example.org . Any cancellations or rescheduling after the 48 hours prior to the start of the class will not be honored.
We need a minimum number of students to host the one time pottery class and we will cancel the class if we have less than the students required.
We need a minimum of 5 students to host our four and five week classes, including the children’s classes, and we will cancel the class if we have less than 5.
You will be notified in advance if we do not meet the minimum number of participants. In that circumstance, we will refund or reschedule your order.
If you are purchasing using a credit card the credit card fees for transaction will not be refunded 4% +.30. If you pay in cash, you get a full refund. For rescheduling you only get 1 change.
In very rare cases sometimes accidents happen in the kiln and if your pot does not survive, we have some of our own custom made pots to give you in exchange of your loss. No refunds or credits for loss of your pottery.