General Class Refund and Cancellation Policy:
For a refund or reschedule, classes must be cancelled 48 hours prior to the start of the first class and they must be in writing to info@anhingaclaystudios.com . Any cancellations or rescheduling after the 48 hours prior to the start of the class will not be honored.
Please arrive 10 minutes before your class starts. If you arrive 15 minutes after your class time, your class will be canceled and not refunded, since the instructor already completed the demonstration and it would not be fair to them or the other class participants to restart the demonstration.
We need a minimum number of students to host the one time pottery class and we will cancel the class if we have less than the students required.
We need a minimum of 5 students to host our four and five week classes, including the children’s classes, and we will cancel the class if we have less than 5.
You will be notified in advance if we do not meet the minimum number of participants. In that circumstance, we will refund or reschedule your order.
If you are purchasing using a credit card the credit card fees for transaction will not be refunded 4% +.30. If you pay in cash, you get a full refund. For rescheduling you only get 1 change.
In very rare cases sometimes accidents happen in the kiln and if your pot does not survive, we have some of our own custom made pots to give you in exchange of your loss. No refunds or credits for loss of your pottery.
By agreeing to these terms you opt-in to receive emails and SMS text reminders to pick up your pottery if you took a one-time pottery class. Anhinga Clay Studios will send a reminder email from info@anhingaclaystudios.com , and SMS message from 855-719-1879 two weeks after your class to come pick up your pottery. Msg and data rates may apply. Reply STOP to op-out of SMS, and respond unsubscribe to stop emails.